For detailed custom requests, sketches, or any questions. I typically reply within 24 hours on business days.
Personal Consultation
Let’s talk pearls. We’re listening.
Have a dream design, a question, or just want to say hello? We personally read every message and would love to hear your story.
Contact the studio
Choose the easiest way to reach us
LINE Chat
@pumpearlPrefer a quick chat? Send a friendly message during studio hours for a faster reply.
Instagram DM
@pumpearlSee behind-the-scenes moments and send a message whenever inspiration strikes.
Studio hours (Bangkok time, GMT+7): Monday - Friday, 9:00 AM - 6:00 PM. Weekend messages are answered on the next business day.
A personal note
Have a design in mind? Tell me about it.
We personally read and reply to every inquiry within 24 hours, often sooner. Please check your spam folder if you do not hear back.
Frequently Asked Questions
A few questions before we begin
I am not sure which pearl type to choose. Can you help?
Absolutely. Tell me about your style and budget, and I will guide you through the options.
How quickly will I get a reply?
I aim to reply within 24 hours on business days. LINE is usually the fastest for a quick question.
Do you ship to my country?
Yes, we ship worldwide. I will suggest delivery options and estimated costs before you confirm.
By appointment
From our studio in Thailand
The atelier is a private creative space, and visits are welcome by appointment. If you would like to see pearls in person during your trip to Thailand, please reach out.
Start your custom journey